Once you get aware of all the benefits of using the electronic signature, the question remains whether it is possible to obtain an electronic certificate during the Covid-19 pandemic. We investigated this question for you.
The majority of the Certification bodies in Serbia provides their services online – in other words, they received the applications for the electronic signature accompanied by the rest of the documents electronically even before the pandemic started.
With this in mind, some of the Certification bodies (precisely, the Serbian Chamber of Commerce) have changed the procedure at some point and developed it, in order to encourage the online system of application.
What all of the Certification bodies in Serbia have in common is that they advise avoiding physical visits, unless in urgent cases.
Halcom even suspended any kind of physical presence in their business premises, while the only way to obtain the electronic signature from this Certification body is online.
As well, the working hours of all Certification bodies are reduced, in accordance with the Government’s instructions.
It is useful to mention that the last information obtained by the police department of the Ministry of Internal Affairs (as a Certification body) is that it is not possible to obtain their electronic certificate, although no statement on this topic was published on their website or in the media to this date.
To conclude, during the situation when people are advised to practice social distancing and avoid personal contact in every possible way, IT IS possible to obtain the electronic certificate and enjoy all the advantages this kind of communication provides.
Please, keep in mind that the Certification bodies, which provide the service of delivering the electronic signature to your home address (for example, Halcom), can do so only to the applicant in person! In other words, there is no possibility to authorize someone to bring your electronic signature for you.